How to add ‘Channel Talk (chat service)’ to a website

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How to add ‘Channel Talk (chat service)’ to a website

  1. Visit Channel Talk web site (https://channel.io/en).

  2. Join the wet site
    • Click the ‘Join’ button at the top right of the website.
    • Enter your work email and click the ‘Try for Free’ button. join the Channel Talk web site
  3. Sign up
    • Enter ‘Name’, ‘Password’ and ‘Phone number’.
    • Click the To the next step button on the web page. sign up to Channel Talk
  4. Create new Channel.
    • Enter ‘Service name’ and ‘Homepage URL’ and set the ‘Chat theme color’.
    • Click the To the next step button on the web page. create new channel
  5. Enter company information.
    • Enter ‘Number of employees’, ‘Industry category’, ‘How did you find us?’ and ‘What you want to do with Channel (duplicate)’.
    • Click the Start Channel Talk button on the web page. enter company information
  6. Get Channel Plugin Scripts Code.
    • Click the Own website button on the web page.
    • Copy the code clicking ‘Copy’ button on the text area. own website button copy script code
  7. Insert the code into the home page <body> tag.
    <!-- Channel Plugin Scripts -->
    <script>
      (function() {
     var w = window;
     if (w.ChannelIO) {
       return (window.console.error || window.console.log || function(){})('ChannelIO script included twice.');
     }
     var d = window.document;
     var ch = function() {
       ch.c(arguments);
     };
     ch.q = [];
     ch.c = function(args) {
       ch.q.push(args);
     };
     w.ChannelIO = ch;
     function l() {
       if (w.ChannelIOInitialized) {
         return;
       }
       w.ChannelIOInitialized = true;
       var s = document.createElement('script');
       s.type = 'text/javascript';
       s.async = true;
       s.src = 'https://cdn.channel.io/plugin/ch-plugin-web.js';
       s.charset = 'UTF-8';
       var x = document.getElementsByTagName('script')[0];
       x.parentNode.insertBefore(s, x);
     }
     if (document.readyState === 'complete') {
       l();
     } else if (window.attachEvent) {
       window.attachEvent('onload', l);
     } else {
       window.addEventListener('DOMContentLoaded', l, false);
       window.addEventListener('load', l, false);
     }
      })();
      ChannelIO('boot', {
     "pluginKey": "470a6072-0777-449e-92bb-2197de06728e"
      });
    </script>
    <!-- End Channel Plugin -->
    
  8. You can see ‘chat icon’ and ‘chat window’ at the bottom right of the site. chat icon chat window chat start

  9. On the Admin page, you’ll see customer’s chat. And you can respond. check and reply